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It's Okay to be the Boss

  • Wednesday, March 13, 2019
  • 4:00 PM - 5:00 PM
  • Online Webinar


  • As a CSA member, anyone from your company may attend this informative webinar.
  • Please join us for this informative webinar. Not yet a CSA member? Join and all12 webinars in 2018 are free!

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“It’s Okay to Be the Boss” Jenifer Lambert | Terra Staffing Group

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Congratulations!  You’re the boss.  If being the boss is so great why does it sometimes feel so bad?  Managing people is harder and more high-pressure today than ever before.  With multiple generations in the workforce all needing something slightly different, a culture that tells managers that they need to somehow conjure up more “engaged” employees and a competitive marketplace that requires that you have a well-trained, highly committed, customer focused team in place—it’s not getting easier anytime soon to be “the boss.”

In this session, I will share with you the management systems and strategies that we have used to grow our business to over 100 staff employees producing higher than industry average gross profit, with single digit turnover, delivering award-winning levels of service.

We will cover:

  • ·         Hiring & selection (hint: start with the right people)
  • ·         Training and onboarding for quick success
  • ·         Addressing the thorny management issues
  • ·         Performance management that actually drives results
  • ·         Generational opportunities (no Millennial bashing allowed)
No theory here—this comes straight from my staffing business.  Whether you have 2 employees or 200, these tools and tactics will help you get more results AND more satisfaction out of your job as a leader and manager

CSA members attend free and non-members are $20/company. 

Host Sponsor:

Jenifer Lambert | Terra Staffing

Vice President, Sales & Marketing

Jenifer has experienced virtually every aspect of the business. Her focus today is leading the sales effort and marketing initiatives necessary to spread the TERRA message far and wide.

Entering the family staffing business while still in college, she willingly took on a variety of roles to learn the business and help it grow from a one-office operation to a multi-branch, multi-state company.

Jenifer has been a member of the Pinnacle Society, a consortium of the nation’s top producing recruiters and is a noted trainer and public speaker. She has served as Legislative Chair for Washington State Council for SHRM and on the executive committee for Association of Washington Business.  She is a sought after speaker and trainer in the industry.

Jen’s favorite activities are anything that involves fresh-air and a high probability of getting dirty or wet–kayaking, hiking and snowshoeing are some of her favorites.  She is also an avid Crossfitter.  Be forewarned:  if you get her started talking about CrossFit, she has a hard time stopping.

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